Saturday, December 7, 2013

Windows Vista: Black screen appears after Windows Vista welcome logon.

Well this problem took me quite awhile to figure out.  I had a client bring her machine in with a bunch of spyware and malware issues.  I cleaned those up right away, installed Microsoft Security Essentials.  One of the options in Microsoft Security Essentials was to make sure the Windows Firewall was turned on.  After reading blogs and tech sites for about 2 hours, I thought I might go back and just disable the Firewall and MS Security Essentials.  That was the key.  For whatever reason when the Firewall services were starting automatically I would get about a 90 second delay after logging in.  I would just see a black screen with a working mouse, but no desktop.

I don't know if this solution will help anybody but this Windows Vista machine, but here is a tutorial on delaying the Windows Firewall start up.

1.  Click your start button and type in the search area "services."

2.  Open your "services" program.

3.  Scroll until you find "Windows Firewalls."  Double click on it.

4.  Verify that this is your issue by changing the Automatic to "Manual."

5.  Restart your machine and see if this solves your issue with a long black screen delay after the welcome screen.

After all the research I have concluded that there are probably many reasons why you get a black screen after logging in.  So far this is a method that worked for this particular machine.  HP Pavillion a6313w